Shipping policy

Shipping Policy

FoxFireCards ships orders to the address you provide at checkout. Please review our shipping terms below.

Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and UK bank holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Delivery times depend on the shipping method selected at checkout and your location. Standard UK orders usually arrive within 2-5 business days after dispatch. International orders may take 7-20 business days, depending on destination and customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on weight, destination, and selected shipping method. Free shipping promotions, when available, will be applied automatically if your order qualifies.

International Shipping

International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the product or shipping price.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and may offer a replacement or refund.

Address Changes

Please ensure your shipping address is correct before completing your order. We cannot guarantee changes once an order has been processed.

Contact

FoxFireCards
Flat 232, Waterman's Place, Leeds LS1 4GQ, United Kingdom
Email: contact@foxfirecards.co.uk
Phone: +44 252-244-2358